A document request allows the firm that you are dealing with to ask for any documentation they require. 

You will typically be asked for the following documents in a document request:

  • Utility bill, e.g. council tax bill, gas/electricity bill
  • Proof of address information
  • Bank statements
  • References¬†

You can upload these documents by either scanning the paper document onto your device then uploading to the system. Alternatively, you can take a photo of the document on your mobile/tablet and upload by completing the check on the same mobile/tablet.

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