A document request allows the firm that you are dealing with to ask for any documentation they require.
You will typically be asked for the following documents in a document request:
- Utility bill, e.g. council tax bill, gas/electricity bill
- Proof of address information
- Bank statements
You can upload these documents by either scanning the paper document onto your device then uploading to the system. Alternatively, you can take a photo of the document on your mobile/tablet and upload by completing the check on the same mobile/tablet.